SHIPPING, HANDLING & TAXES

Cosanuova customers get fast and reliable shipping on all orders. In the event we run out of stock or there is a system error, we will contact you directly to discuss the available options.

Our parcels are shipped by standard or ground service via USPS free of charge, we'll take care of it. If you desire expedited delivery you will be able to select different shipping options during the checkout stage. In the event that we are not able to secure a service for your selected option, we will provide the same shipping service through an alternate carrier.

We ship to all US states and territories and we strive to ship on the order date; however, some orders could take up to 2 business days to process and ship. Please note that for expedited delivery such as 3 Day, 2 Day and Overnight, the order must be placed before 2:00 PM on a Business day to qualify for same day pick up, otherwise the order will ship the following business day. Some orders may take longer to process and all orders are subject to credit approval. Shipping time for custom or personalized pieces may take longer, details of which can be found in the product description or your order confirmation. When your order ships, we will email you a shipping confirmation with tracking information. Please check your spam folder if you have not received any emails.

Our office hours are Monday through Friday 9AM to 5PM. Orders that are not processed or shipped by Friday will be handled the following business day. (Extended days and hours during Holidays)

Enjoy shopping without paying taxes! Additionally, when buying from Cosanuova you get low prices, high quality, free shipping and incredible service. Shopping jewelry can't get any better!

*Under United States Tax Law we are obliged to charge a 6% Sales Tax for all orders currently delivered within the State of Florida.

**We are not responsible by weather or any type of carrier delays once the parcel has been shipped as this is beyond our control.